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BUYER BEWARE.
BUYER BEWARE. We take a look at drove a 2023 Honda HR-V EX-L AWD mannequin on two separate events per week in the past at Arrowhead Honda. The salesperson was cordial and we had been agreeable with the options and bill worth, which was $30,195. We returned yesterday night ready to purchase, however our salesman was gone for the day. We sat down with one other salesman to get a trade-in worth on a 2015 Honda CR-V EX-L that’s in superb situation, authentic proprietor, with 96,000 miles and no mechanical or beauty defects and no accidents. Comparable pre-owned used autos are listed on the market by this supplier and different sellers at roughly $17,000 to $18,000. That’s when the identical outdated dealership techniques took over.
The brand new salesman got here again and knowledgeable us that the trade-in worth is simply value $9,000. In the meantime, the large display on the dealership wall behind the salesperson stored enjoying a video stating that Honda is the perfect model for holding its worth from every other model. The KBB trade-in worth is between $13,800 to $14,600. Subsequent, the worth of the brand new car immediately modified with the supplier including $2,295 for the dealership’s Honda Safety Bundle. The salesperson couldn’t present any particulars on the breakdown of the $2,295, however stated it lined window tinting, inside safety, and exterior paint safety. That is complete nonsense as a result of it is a model new automotive and a final minute mark-up by the supplier.
I requested if I might have a replica of the finance particulars introduced. The salesperson stated he couldn’t, so I took a photograph of the main points he introduced anyway. Afterward, I found that the Automobile License Tax (the previous LIEU Tax) was not calculated appropriately. As a substitute of calculating the VLT on 60% of the bill worth, they calculated the VLT on the complete bill worth. The VLT introduced by the supplier was $846.89. The VLT ought to have been $507.28, a distinction of $340. Evidently, we had been very turned off by their techniques and didn’t purchase the brand new 2023 HRV.
Once we had been leaving, a better degree salesman, who we had not seen earlier than, however who was clearly controlling the lowball trade-in supply, the extra up-charge to the bill, and the overinflated VLT, adopted us out into the parking zone and said, “We should make a revenue.” Actually? Perhaps so, however you don’t have the correct to shake down and gouge the client to the tune of $8,000 by our calculation. TALK ABOUT UNPROFESSIONAL!!!
We will solely think about that the rationale the lead salesman approached us out the door is as a result of we took a photograph of the finance particulars which can be clearly deceptive and inaccurate. We had been excited to purchase the 2023 Honda HR-V EX-L AWD, however the dealership techniques made this a awful expertise. Evidently, we is not going to be doing enterprise with Arrowhead Honda sooner or later.
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